The customer stated that they received erroneous results for two samples from the same patient tested with triglycerides on a cobas 8000 c (701) module.
The erroneous results were reported outside of the laboratory.
The sick patient was at another hospital where trigl results were high (> 50 mmol/l).
The patient was treated and the trigl results started to decrease.
The patient was then moved to the customer site.
The doctor wanted more specific results than > 50, so the lab performed a 1:10 dilution of the patient's samples.
Results kept decreasing from 96 mmol/l to 81 mmol/l and then to 73 mmol/l.
The customer was concerned with the complained samples since these samples initially resulted with low values which were not flagged.
Samples tested after these affected samples had alarms which prompted the analyzer to automatically repeat them.
The first complained sample from the patient initially resulted with a trigl value of 6.
44 mmol/l.
The sample was diluted 1:10 and repeated, resulting with a trigl value of 61.
71 mmol/l.
The sample was repeated without dilution, resulting with a trigl value of 3.
96 mmol/l.
The sample result was corrected to > 50 mmol/l.
The second complained sample from the patient initially resulted with a trigl value of 5.
25 mmol/l on (b)(6) 2018.
The sample was diluted 1:5 and repeated, resulting with a trigl value of 38.
54 mmol/l on (b)(6) 2018.
The sample result was corrected to 38.
54 mmol/l.
No adverse events were alleged to have occurred with the patient.
The trigl reagent lot number is 328103.
The reagent expiration date was asked for, but not provided.
Upon review of the alarm trace there were approximately 200 abnormal sample clot alarms occurring on different modules on the same line.
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