Investigation summary: bd had not received samples or photos from the customer facility for evaluation; therefore, the investigation was limited.A review of the device history record was completed for the incident lot and, based on this review, all product specifications and requirements for lot release were met; there were no related quality non-conformances during manufacturing of the product.Investigation conclusion: as no samples or photos were received for evaluation, the customer's indicated failure mode was not observed by bd.Root cause description: as there was no sample or photo available for evaluation, a root cause could not be determined.
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It was reported that bd vacutainer® glass plasma tubes with lt.Blue bd hemogard¿ broke during centrifuge and resulted in a serious injury.Not knowing a tube was broken, a worker was injured by a splinter of glass as they tried to pull the tube up.The worker was exposed to blood splatter and received medical treatment according to the companies protocol.There have been attempts to contact the customer regarding the injury, but no additional information has been reported by the customer at this time.
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