The user facility reported that they were having concerns with strike-through.A conference call was held on (b)(6) 2018, the following departments were on the call; customer representative, corp qa/ra, quality manger, general manager, infection control from the hospital, surgical technologist experiencing the strike-through, and the nurse manager.It was discovered that the user could not wear the level iv x-large gown which was provided in the pack/kit.The user pulled a single level ii, medium gown for her cases, mainly orthopedic cases.Corporate qa/ra provided the hospital with suggested gown levels for surgery.The louisville depot sent over medium gowns for the facility to use.The user packs/kits where updated to include medium gowns.None of the strike-through products were returned.It was discussed that it is important to segregate and send back any items of concern for investigation.There has been no further information provided.
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