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Model Number 383401 |
Device Problem
Thermal Decomposition of Device (1071)
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Patient Problem
No Patient Involvement (2645)
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Event Date 10/24/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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The customer states reported an issue with an enteral feeding pump.Upon follow up on (b)(6) 2018, the customer stated that the screen has burn/heat damage to the inside of the screen; so when you power it on nothing comes up.There is no known patient involvement.
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Manufacturer Narrative
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An evaluation of the kangaroo joey pump was performed for the reported condition of ¿the screen has burn/heat damage to the inside of the screen; so when you power it on nothing comes up".The unit was triaged and the reported issue could not be confirmed at this time.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.
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Search Alerts/Recalls
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