The customer reported via phone call that the insulin pump had cosmetic damage.The customer¿s blood glucose level was unknown at the time of the incident.The customer stated that scratches on the screen of the insulin pump which makes harder to read the screen.The customer also reported that insulin pump had failed battery test alarm and also insulin pump had rewind anomaly.The customer states the insulin pump had prime fill anomaly and the insulin squirts out of insulin and pump was locked and becomes unresponsive.The insulin pump will not be returned for analysis.
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