Investigation summary: customer returned loose 1/2cc insulin syringe.Customer states rubber stopper separated from plunger rod before injection.The returned syringe was examined and when trying to draw the plunger back, the stopper did not separate from the plunger; however, it was noticed the cannula was cloged as it was not able to aspirate.Device history record review ¿ a review of the device history record was completed for batch# 8099664.All inspections and challenges were performed per the applicable operations qc specifications.Syringe assembly ¿ there were three (3) batches of material# 700005657 (syringe 0.5ml asm 31g 8mm tw sm700178 sc) that went into the finished batch# 8099664.There were two (2) notifications [200751988, 200752964] noted that did not pertain to the complaint.Severity: s_1__; occurrence: a complaint history check was performed and this is the 1st related complaint reported for the defect/condition on lot number 8099664.Sample was forwarded to manufacturing (holdrege) on 2 november 2018 for further review.On 05nov2018, holdrege received one (1) loose 0.5ml, 8mm, 31g bd ultrafine ii syringe from batch# 8099664.All samples were decontaminated per hstr-17 and hqa-68 prior to being evaluated.Upon evaluation by qe ah, similar findings to those documented during initial investigation performed bd franklin lakes were noted.The returned sample was initially tested via wire gauge to verify results found in franklin lakes.The returned sample was unable to successfully be wire gauged, confirming a clog.The returned sample was then visually inspected under ultraviolet lighting with no additional defects or notable findings at that time.Probable root cause is adhesive blockage of the cannula, which failed to be removed during the manufacturing process on the needle lines.Generally, during the cannulation and curing of the adhesive, two (2) separate lumen blow systems are utilized to ensure potential clogs are removed from the fluid pathway.Based on the samples / photo(s) received the investigation concluded: confirmed: bd was able to duplicate or confirm the customer¿s indicated failure ¿ clog.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
|