Product analysis:the knob was confirmed to be missing.The case was damaged in the area around the missing knob.The hanger assembly was cracked.Both output connectors were broken.Display wires were pinched, with insulation intact.Interior corrosion/contamination was found on the main printed circuit board (pcb), display wires, encoder flex cable, and case.An unrecovered stuck button was detected.This device was reported as included in the field action noted but returned product investigation found the device did not perform as described in the field action.The device is no longer included as part of the field action.If information is provided in the future, a supplemental report will be issued.
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