Manufacturer's investigation: the returned centrimag motor (serial number (b)(4)) was evaluated and tested by the service depot under work order #117697.The reported complaint was confirmed and reproduced during testing.During testing, the returned motor was connected to a test 2nd gen primary console.When the console was powered on it displayed an "m2: motor disconnected" message, reproducing the reported issue.Continuity testing of the motor's cable revealed an intermittent open connection in the current drive phase b1 connection (ib1+/ib1- lines) when the cable was manipulated near the motor body bend relief.Although the root cause of this damage could not be conclusively determined, it appeared to be a result of conductor breakdown due to repetitive bending or twisting of the cable during use.It was noted that the motor was manufactured in november 2008, making it over 10 years old.The motor was scrapped due to being defective.Although the root cause of the observed motor cable damage could not be conclusively determined, reports of similar events have been documented and corrective action has been initiated to investigate the issue further.Reports of similar events will continue to be tracked and monitored.Centrimag motor instructions for use (doc.#(b)(4), rev.04) instructs the user to inspect the centrimag motor, cable, console connector, and locking mechanism for any damage prior to use.If any component is damaged, do not use the centrimag motor.This document states that if the unit fails to operate according to the motor specifications or a console diagnostic error indicates a centrimag motor malfunction, it should be returned.No further information was provided.The manufacturer is closing the file on this event.
|