(b)(4).Complaint sample was not returned to codman; therefore, an evaluation of the device could not be performed.A review of manufacturing records found no discrepancies related to the reported issue.The cause(s) of the difficulty reported by the customer could not be determined.If the complaint sample becomes available, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this or similar complaints.At present, we consider this complaint to be closed.
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As reported by the distributor, prior to starting the case, a 10 pack of neuro patties was observed to contained 11.The extra pattie had no string attached and was stuck to another pattie.There were no reports of delay or patient harm.The product will not be returned.
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