Section h4: additional information.Section d8: the centrimag primary console is not a single use device.Section f9: approximate age of device - 3 years, 2 months.Investigation conclusion: the report of an s3 alarm was confirmed through the analysis of a data log file retrieved from the returned centrimag 2nd gen primary console (serial number (b)(4).The log file contained approximately 29 days of data (dated (b)(6) 2018 - (b)(6) 2018, according to the timestamp).Per the log file, the system was operating for over 139 hours.At approximately 3:11pm on (b)(6), 2018 the log file captured an active system alert: s3 alarm.During this time the system was operating at approximately 4500rpm.Attempts to adjust the speed to 5500rpm were unsuccessful.However, when speed was set to 4400rpm and later to 4200rpm, the system responded as designed.At approximately 3:29pm the log file captured an active motor over temp: m6 alarm.Approximately 4 minutes later speed was set to 0rpm and both the system alert: s3 and motor over temp: m6 alarms cleared.The system was powered down soon after.The returned centrimag 2nd gen primary console was evaluated and tested by tech service under work order # (b)(4).The console was tested along with its related motor (serial number (b)(4), evaluated under (b)(4) and flow probe (serial number (b)(4), evaluated under (b)(4).The system was operated multiple times and no error messages or any other functional issues were reproduced.As an additional observation, during testing it was noted that the internal battery (serial number (b)(4).Had expired on (b)(6), 2017.The expired battery was replaced with a new one.Battery maintenance was performed successfully.Full functional checkout was performed per the centrimag 2nd gen primary console service process and the unit passed all tests.The returned console was found to function as intended.As a result, the root cause of the reported issue could not be conclusively determined.The serviced and tested unit was returned to the customer site.Reports of similar events will continue to be tracked and monitored.No further information was provided.The manufacturer is closing the file on this event.
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