The customer reported via phone call that the customer was in emergency room due to hyperglycemia.The customer blood glucose level was 600 mg/dl at the time of incident and the current blood glucose level was 400 mg/dl.The customer was assisted with troubleshooting.Customer was using insulin pump system within 48 hours of reported high blood glucose event.The customer stated that the symptoms related to high blood glucose such as nausea, vomiting, abdominal pain, difficulty in breathing.The insulin pump will not be returned for analysis.
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