Additional information provided.No lot number was identified with this complaint; therefore, lot history and complaint history reviews could not be conducted.One opened trocar handle/blade assembly with tip protector and one opened trocar hub/cannula assembly were received in a pouch.The returned cannula/hub assembly was visually inspected and was found non-conforming with a damaged tip of the cannula.A dimensional inspection for cannula inner diameter and a functional fit test could not be performed on the sample due to the cannula tip damage.The evaluation confirmed damage to the tip of the trocar.The sample was unable to be dimensionally of functionally tested, however, a damaged tip would contribute to product fit issues as was reported.The exact root cause for this complaint is unknown, however, a potential contributing factor related to the manufacturing process of the trocar cannula/hub assemblies has been identified.An investigation has been completed and manufacturing process enhancements have been implemented in order to reduce the frequency of trocar complaints for damaged cannula.Complaints are reviewed and monitored at regular intervals to evaluate effectiveness of actions taken.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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