Catalog Number 05021537001 |
Device Problem
Erratic or Intermittent Display (1182)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/19/2018 |
Event Type
malfunction
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Event Description
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The customer had an issue with the display of the coaguchek xs meter that could impact the interpretation of test results.The nurse stated the display was missing pixels in the result field of the display.The nurse performed a display test and confirmed the pixels were damaged.There was no allegation of an adverse event.The suspect product was requested to be returned for investigation.Replacement product was sent.
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Manufacturer Narrative
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The customer¿s meter was returned for investigation and was decontaminated.The error log was displayed an the digits had a weak contrast.Testing was performed without problems and the values were displayed with a weak contrast.No pixels were missing.A cross check of the meter display was performed and it was determined there was an issue with the meter display.
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Search Alerts/Recalls
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