The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.A getinge service territory manager (stm) was dispatched to investigate and evaluate the iabp.The stm checked the unit's log files for that approximate time and observed "autofill" error and then checked the fault codes that would correlate with the autofill error and observed that there a "fill fail, iab disconnected" fault as well.The stm was unable to reproduce the customer's reported issue and performed all calibration, functional and safety tests which passed to factory specifications.The iabp was returned to the customer and cleared for clinical service.
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It was initially reported that during helicopter transport of a patient, the cardiosave intra-aortic balloon pump (iabp) stopped pumping while climbing in altitude, and did not generate any alarms or errors, but did not shut down.The helicopter crew was able to restart the iabp and continued therapy to the patient's destination.Subsequently, the technician on board at the time of the event reported to the getinge service territory manager (stm) that the iabp did generate an autofill error and he performed a check of the system and was then able to select the start button and the iabp unit autofilled as it should.There was no patient harm and no adverse event was reported.
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