The reason for this revision surgery was failure of the poly.The actual length of in-vivo for the item listed is unknown as the original surgery date was not provided or could be established.The healthcare professional indicated there was no delay in surgery and another suitable device was available for use.The revision surgery was completed as intended.The complaint evaluation was limited in scope since the part associated with this investigation was not returned to djo surgical for evaluation.A review of the device history records (dhr) was not conducted since the item and or lot number was not provided or determined during the complaint evaluation.Given the limited information, a search for an invoice of the previous surgery could not be conducted.As of 22 jan 2019, the records needed have not been forwarded by zimmer-biomet.Should zimmer-biomet provide the needed records at a later time, this investigation shall be updated.Customer complaint history of the reported device showed no present trends or on-going issues that are in need of review.The root cause of this complaint was a revision surgery due to failure of the poly.There was no information submitted with the complaint that would indicate a material, design, or manufacturing issue(s) with the explanted part.The length of in-vivo service is unknown since an original surgery date was not provided or could be established.Should addition information become available this complaint shall be re-opened and a further evaluation well be conducted.There are no indications of a product or process issue affecting implant safety or effectiveness.
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