MAUDE Adverse Event Report: LIFESCAN EUROPE GMBH OT ULTRAMINI METER; GLUCOSE MONITORING SYS/KIT

Lot Number 4082304

Device Problem Device Handling Problem (3265)

Patient Problems Extreme Exhaustion (1843); Fainting (1847); Incontinence (1928)

Event Date 12/14/2018

Event Type  Injury  

Event Description

On (b)(6) 2018, the lay user/patient contacted lifescan (lfs) usa, alleging that her onetouch ultramini meter displayed an inaccurately high result compared to another meter.The complaint was classified based on the customer care advocate (cca) documentation.The patient claimed that the subject meter was reading inaccurately at 12:13am on (b)(6)2018, when she obtained an alleged inaccurately high blood glucose result of ¿156 mg/dl¿ on both the subject meter and another onetouch ultramini meter.The patient manages her diabetes with levemir and humulin r insulin and metformin oral medication.The patient denied making any changes to her usual diabetes management routine after obtaining the alleged inaccurate result.She reported that around 2 hours later, at 2am on (b)(6) 2018, her family were unable to wake her up as she had ¿passed out¿ and been incontinent.She indicated that the family gave her apple juice to treat her symptoms and called the emergency medical services (ems).She reported that when the paramedics arrive at 2:45am, they obtained a blood glucose result of ¿23 mg/dl¿ on the ems meter which she compared to the result on the subject meter from a couple of hours previously.Meter to other meter comparisons do not reasonably suggest that a malfunction has occurred.There can be no presumption as to which meter¿s reading is erroneous as the comparison is not made to a calibrated reference method.The patient reported that she received treatment from the paramedics of ¿iv glucose¿.During troubleshooting, the cca noted that the patient¿s meter was set to the correct unit of measure.The patient confirmed that he had used an approved sample site to obtain the blood samples and she described the correct testing steps.However, the cca also noted that the patient¿s test strips had expired in april 2018, invalidating the results obtained on the onetouch meters.The cca provided education on test strip expiry and replacement products were sent to the patient.This complaint is being reported because the patient reportedly developed signs and symptoms suggestive of a serious injury adverse event, after obtaining an alleged inaccurately high blood glucose result on the subject meter.

• Brand Name: OT ULTRAMINI METER
• Type of Device: GLUCOSE MONITORING SYS/KIT
• Manufacturer (Section D): LIFESCAN EUROPE GMBH; gubelstrasse 34; zug 6300 ; SZ 6300
• Manufacturer (Section G): LIFESCAN EUROPE GMBH; gubelstrasse 34; zug 6300 ; SZ 6300
• Manufacturer Contact: oyinkan donaldson ; gubelstrasse 34; zug 6300 ; SZ 6300
• MDR Report Key: 8172840
• MDR Text Key: 130616650
• Report Number: 3008382007-2018-03479
• Device Sequence Number: 1
• Product Code: NBW
• UDI-Device Identifier: 00353885008167
• UDI-Public: 00353885008167
• Combination Product (y/n): Y
• Reporter Country Code: US
• PMA/PMN Number: K061118
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: consumer
• Reporter Occupation: Non-Healthcare Professional
• Type of Report: Initial
• Report Date: 12/14/2018

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 12/18/2018
• Is this an Adverse Event Report?: Yes
• Is this a Product Problem Report?: No
• Device Operator: Lay User/Patient
• Device Lot Number: 4082304
• Was Device Available for Evaluation?: No
• Was the Report Sent to FDA?: Yes
• Distributor Facility Aware Date: 12/14/2018
• Device Age: 76 MO
• Date Manufacturer Received: 12/14/2018
• Was Device Evaluated by Manufacturer?: Device Not Returned to Manufacturer
• Date Device Manufactured: 09/06/2012
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Initial
• Patient Sequence Number: 1
• Patient Outcome(s): Life Threatening; Required Intervention
• Patient Weight: 107