The actual acoustic noise level that is produced by an mri system depends on the type of mr, the configuration and the used scan protocols (examcard).Also the local situation may have influence on this level.The used examcard and logfiles were therefore requested to determine the actual acoustic noise produced on the mr system.However, no logfiles or examcard were provided, therefore no further investigation can be performed by the biu.As a result, we cannot answer the customer's question about the actual acoustic noise level.It was stated that the patient refused to wear any hearing protection.No further information was provided whether the alleged hearing damage/loss was confirmed by a hearing test.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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