The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.
A getinge service territory manager (stm) was dispatched to evaluate and verified the reported issue in logs, but could not duplicate error code during service.
The stm re-calibrated the atmospheric pressure transducer and then performed all calibration, functional and safety tests per factory specifications.
The iabp was returned to the customer and cleared for clinical service.
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