Catalog Number 328468 |
Device Problem
Leak/Splash (1354)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/14/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported with the use of the bd insulin syringe with the bd ultra-fine¿ needle there was an issue with difficult time drawing insulin into syringe.
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Event Description
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It was reported with the use of the bd insulin syringe with the bd ultra-fine¿ needle there was an issue with difficult time drawing insulin into syringe.
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Manufacturer Narrative
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Investigation summary: no samples (including photos) were returned.A review of the device history record was completed for batch# 7219552.All inspections and challenges were performed per the applicable operations qc specifications.There were two (2) notifications for needle through shield.Severity is rated s2.A complaint history check was performed and this is the 1st related complaint for glucose level and difficult/unable to operate on lot # 7219552.Investigation conclusion: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Root cause description: root cause cannot be determined at this time as the issue is unconfirmed as no samples or photos were returned.Rationale: complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no capa is required at this time.
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Search Alerts/Recalls
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