(b)(6).(b)(4).A stone cone retrieval coil was returned for analysis.A visual analysis of the returned device found that the blue/green heat shrink is pulled away from the distal stop.Furthermore, the coil is kinked at the distal stop.No other anomalies were noted.A functional assessment was performed, and the device was found to be able to open and close freely.It is likely that during unpacking and preparation, the user failed to follow the directions for use by applying excessive force when advancing the blue sheath over the coil, resulting in the coil kinking and the blue/green heat shrink separating from the distal stop.Therefore, the complaint investigation conclusion code selected for this event is failure to follow instructions, which indicates that problems were traced to the user not following the manufacturer's instructions.A review of the device history record (dhr) was performed and confirmed that this device met all material, assembly and performance specifications at the time of release for distribution.A labeling review was performed and no anomalies were noted.
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It was reported to boston scientific corporation that a stone cone nitinol retrieval coil was to be used in a procedure on (b)(6) 2018.According to the complainant, during preparation, it was noticed that the shape of the device changed and the wire seemed to be stretched.The procedure was completed with another stone cone nitinol retrieval coil.There was no serious injury nor were there any adverse patient effects reported as a result of this event.This event has been deemed a reportable event based on the investigation results; coil/cone peeled/shared.
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