Information was received from a consume regarding a patient with an implantable neurostimulator (ins).It was reported her device was not working.The patient was transferred to patient services on (b)(6).The patient reported the va took so long to get her device to turn on, it was off from (b)(6) 2016 until (b)(6) 2018.Patient services asked the patient to clarify the device being off and there was no device allegation, just the va assistance.It was reported the patient had increased nausea.The patient noted they had a motor vehicle accident but doubted it was related.The patient noted the increased nausea began in (b)(6) 2018.Additional information from the consumer regarding the patient reported they had been trying to find someone in her area to take care of her stimulator, there were no healthcare professionals (hcp) in florida expect one that did not take her insurance.The patient noted she called her hcp on (b)(6).The patient noted she was having problems with her stimulator.The patient noted she did not feel good, she had a return of symptoms, nausea, vomiting, and had accidents on herself.The patient noted it was not working or something.The patient noted she was in bed and couldn¿t function and it was messing with her blood pressure.There were no further complications that have been reported as a result of this event.
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