The initial reporter is located outside the u.S., and therefore this information is not provided due to country privacy laws.The logiq p6 that was producing the warm probe was sent to ge for evaluation & repair where both the power supply that drives acoustic output was replaced and software associated with the hardware change was updated.This corrected the issue with this specific device.Further investigation by ge identified a component failure within the power supply that drives acoustic output which produced a higher than expected voltage.Additionally, the revision of software in the logiq p6 with this issue does not contain a protection measure to shut off acoustic output in the event of the power supply over-voltage failure which is found in newer revisions of logiq p6s.Therefore, the evaluation of the investigation shows a new failure mode for the power supply occurred and the system did not contain a revision of software with the safety feature to turn off acoustic output in the event of a power supply over-voltage.The conclusion is that all revisions of logiq p6 with software that does not contain the safety feature are to be updated with the software revision containing the safety feature via a field action.
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