(b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: the complaint device was received at service center and evaluated.The defect reported by the customer has been verified and repaired.On inspecting the device, further deficiencies were found to be impairing device function.The following repair activities were performed: motor does not turn: motor replaced.Short circuit in the motor cable - motor cable replaced.Resistance value out of specs: hand control set replaced."micro": preventive replacement of o-rings performed according to service manual the unit was cleaned and testing was completed per the service manual.The unit passed all functional tests and is fully operational.The motor not turning could be caused by the short circuit in the motor cable and the keypad values being out of range.A dhr review has been conducted and the results indicate that this batch of product was processed without any incident and therefore there is no evidence of manufacturing anomalies on the paperwork reviewed.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).
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