Product complaint # (b)(4).
Investigation summary: examination of the returned device components is unable to confirm the reported problem.
The components can be assembled as intended with no excess movement.
The information received will be retained for potential series investigations if triggered by trend analysis, post market surveillance, or other events within the quality system.
Depuy considers the investigation closed.
Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.
If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|