BARD ACCESS SYSTEMS SITE~RITE 8 ULTRASOUND SYSTEM; SYSTEM, IMAGING, PULSED ECHO, ULTRASONIC
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Catalog Number 9770550 |
Device Problems
Failure to Charge (1085); No Display/Image (1183); Battery Problem (2885)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The manufacturer has received the sample and will be evaluated.Results are expected soon.A lot history review (lhr) review is not possible, as the device is manufactured using a unique serial number and not by lot number.A history review of serial number dyatad016 showed no other similar product complaint(s) from this serial number.
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Event Description
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It was reported: when the device is plugged in, it seems to work fine and the battery charges up to 100%.But once device is unplugged and should switch to battery power, the screen becomes black after a bit (less than 2 minutes).This reportedly happens without warning or without a normal switch off procedure.User reports not knowing if the device is switched off or in a "sleep mode." turning on the device only works when the device is plugged into power again, battery indicator reportedly still shows a fully charged battery.
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Manufacturer Narrative
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The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: the device was returned to the service facility for evaluation/servicing.During evaluation, the reported issue of the system's display going blank during use was confirmed.The root cause of the failure was identified as a faulty battery.No other functionality issues with the equipment were found during evaluation/servicing.The device was serviced, tested, and returned to the customer.A lot history review (lhr) review is not possible, as the device is manufactured using a unique serial number and not by lot number.A history review of serial number (b)(4) showed no other similar product complaint(s) from this serial number.
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Event Description
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It was reported: when the device is plugged in, it seems to work fine and the battery charges up to 100%.But once device is unplugged and should switch to battery power, the screen becomes black after a bit (less than 2 minutes).This reportedly happens without warning or without a normal switch off procedure.User reports not knowing if the device is switched off or in a "sleep mode." turning on the device only works when the device is plugged into power again, battery indicator reportedly still shows a fully charged battery.
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Manufacturer Narrative
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The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: the device was returned to the service facility for evaluation/servicing.During evaluation, the reported issue of the system's display going blank during use was confirmed.The root cause of the failure was identified as a faulty battery.No other functionality issues with the equipment were found during evaluation/servicing.The device was serviced, tested, and returned to the customer.A lot history review (lhr) review is not possible, as the device is manufactured using a unique serial number and not by lot number.A history review of serial number (b)(4)showed no other similar product complaint(s) from this serial number.
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Event Description
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It was reported: when the device is plugged in, it seems to work fine and the battery charges up to 100%.But once device is unplugged and should switch to battery power, the screen becomes black after a bit (less than 2 minutes).This reportedly happens without warning or without a normal switch off procedure.User reports not knowing if the device is switched off or in a "sleep mode." turning on the device only works when the device is plugged into power again, battery indicator reportedly still shows a fully charged battery.
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Search Alerts/Recalls
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