If additional information should become available, a supplemental medwatch will be submitted accordingly.
(b)(4).
The device was received at the service center and evaluated.
Per service manual operational and diagnostic analysis confirmed reported issue, removed/cleaned fluid ingress from tubing inside of unit to correct issue.
The repair and testing of the unit was completed per the service manual, bringing the unit back to full functionality.
The unit passed all functional tests and is fully operational.
A review into the depuy synthes mitek complaints system revealed one other complaints for this device's serial number.
A review of the device history record indicated that this lot of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.
At this point in time, no corrective or preventative actions are required as the device has been repaired.
However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
This report is being filed from the (b)(4) as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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It was reported by the sales rep that during an unspecified surgical procedure of the shoulder, it was observed that the suction outflow on the fms vue pump device was not working.
There was no delay in the surgical procedure as an identical spare device was used to complete the procedure.
There was patient involvement reported.
There were no injuries, medical intervention or prolonged hospitalization.
All available information has been disclosed.
If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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