If additional information should become available, a supplemental medwatch will be submitted accordingly.
(b)(4).
Investigation summary: performed service and repair functions.
Reviewed service history.
Attached box label, software upgrade form, and fms vue final testing.
The unit was evaluated and no functional fault was found.
Performed software upgrade to the latest versions.
Replaced springs on pressure arm housing (preventive maintenance) with tip replacement kit.
The unit passed all diagnostic tests, functional tests, and is fully operational.
A device history record (dhr) review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.
Our results indicate that this batch of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.
This report is being filed from the (b)(4) as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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It was reported by the sales rep that during an unspecified surgical procedure, it was observed that the fms vue pump device had no suction; and that the toggle was not working.
There was no delay in the surgical procedure as an identical spare device was used to complete the procedure.
There was patient involvement reported.
There were no injuries, medical intervention or prolonged hospitalization.
The exact date of the event was unknown.
All available information has been disclosed.
If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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