(b)(4).Concomitant medical products: unknown spacer mold, pn unknown, ln unknown.Multiple mdr reports were filed for this event.Please see reports: 0001825034-2019-00344.Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Concomitant medical products: item # unk, unknown stem spacer mold, lot # unk, item # unk, unknown head spacer mold, lot # unk.An additional report has been submitted for this event: 0001825034-2019-02021.Reported event was unable to be confirmed due to limited information received from the customer.Dhr was reviewed and no discrepancies relevant to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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