The user facility contacted magellan's product support team to report the instrument would not power on.While changing the old batteries the customer noticed one of the batteries exhibited corrosion.The customer cleaned the battery board compartment and installed new batteries, and noted the analyzer would not power on but the batteries were hot to the touch and the instrument started to emit an electrical burning smell.Customer verbally stated the batteries were installed appropriately.Returned analyzer was tested by installing new batteries (industrial (b)(6)) into each side of the battery board compartment.The installed batteries did not power the instrument on, and did not replicate the report of emitting heat or electrical odor.The analyzer did power on with the returned ac adapter.Confirmed that there was no user impact or harm.Case number: (b)(4).
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