Catalog Number 190618 |
Device Problem
Melted (1385)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/29/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The plant investigation is in process.A supplemental mdr will be submitted upon completion of this activity. .
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Event Description
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A user facility reported a fresenius 2008k2 machine with an unspecified component that was melted.The issue occurred prior to treatment, and it was confirmed there was no patient involvement.A fresenius mexico technician reportedly serviced the machine.Due diligence attempts were exhausted, but no additional information was provided.If additional information is received, a supplemental report will be submitted.
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Manufacturer Narrative
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The plant investigation is in process.A supplemental mdr will be submitted upon completion of this activity. additional information: it was confirmed that there are no parts available for return to the manufacturer.
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Manufacturer Narrative
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Plant investigation: no parts were returned to the manufacturer for physical evaluation a fresenius mexico technician was called onsite to verify the issue; however, the technician indicated the machine was not available for investigation.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.A definitive conclusion regarding the complaint incident cannot be reached without a physical examination of the complaint device.
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Search Alerts/Recalls
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