Model Number 283512 |
Device Problem
Incomplete or Inadequate Connection (4037)
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Patient Problem
Not Applicable (3189)
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Event Date 02/04/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.(b)(6).(b)(4).
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Event Description
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It was reported by the affiliate via phone that during an unknown procedure the micro tornado handpiece with hand controls did not hold the attachments properly.The case was completed with a spare device with no patient harm, but a thirty minute delay.
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Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Device was used for treatment, not diagnosis.If information is obtained that was not available for this medwatch, a supplemental medwatch report will be filed as appropriate.H10 additional narrative: the actual device has been returned and is currently pending evaluation.Once reliability engineering evaluates the device, a supplemental medwatch report will be sent accordingly.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Additional information: investigation summary =the complaint device was received at the service center and evaluated.It was reported that the device did not hold the attachments properly.Per service report, this complaint cannot be confirmed.Unrelated to the reported problem, the motor was found to be corroded, keyboard was damaged and the cable resistance value was found to be out of tolerance limits.The repair activities were carried out including the motor and cable replacement to resolve the issues.After repair, the device was found to be working according to the specifications.Fluid ingress into the motor might have caused the corrosion of the motor.As the reported problem was not confirmed, a root cause for the issue that was experienced by the user cannot be determined.With the available information, we cannot determine the root cause of the other identified failures.A device history review was performed for the finished device serial number (1442m5098r), and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history review = review of the device history record(s) showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.
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Search Alerts/Recalls
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