Further information regarding event, product, or patient details has been requested.No additional information is available at this time.Device analysis: one syringe of 1.0 ml with 0.15 ml of gel remaining, received with a plastic flag and a cap but without tray and needle.Cracks are observed at the 3 mm luer lock level.A plastic part is missing.A review of the device history record has been initiated.If any deviations or non-conformance are found, a supplemental medwatch will be submitted.This is a known potential adverse event addressed in the product labeling.
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Healthcare professional reported during injection with one syringe of juvéderm® ultra xc the syringe cracked and the product went all over the patients¿ face.Patient contact was made, but no injury to patient, staff, or injector.The packaged needle was used.
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