The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.A getinge service territory manager (stm) was dispatched to evaluate the iabp.The stm was unable to reproduce the reported issue.The stm confirmed the ecg, invasive pressure and balloon waveform were working.The stm also reported that when she received the unit, the batteries were completely dead; the stm advised the customer to fully charge the iabp and to perform battery runtime test.All functional and safety tests were passed to meet factory specifications, and the iabp was returned to the customer and cleared for clinical service.
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