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Model Number 380677-11 |
Device Problems
No Display/Image (1183); Electrical /Electronic Property Problem (1198)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/28/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Intuitive surgical, inc.(isi) received the unit involved with this complaint; however, the device evaluation is not completed at the time of this report.Therefore the root cause of the customer reported failure mode could not be determined.A follow-up mdr will be submitted when device evaluation is completed and or if additional information is received.This complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if this malfunction were to recur it could cause or contribute to an adverse event.
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Event Description
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It was reported that during a da-vinci assisted surgical procedure, the right eye of the surgeon side console (ssc) had no video.The site confirmed that the vision side cart (vsc) had video in both eyes.The intuitive surgical, inc.(isi) technical support engineer (tse)instructed the customer to power cycle the system but there was no change.The site completed the procedure robotically with a single console (this was a dual console system,) there was no report of patient harm, adverse outcome or injury.An isi field service engineer (fse) was dispatched to the facility and was able to reproduce the reported failure.The fse replaced the high resolution stereo viewer (hrsv).The hrsv provides the video image for the ssc.
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Manufacturer Narrative
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Intuitive surgical, inc.(isi) received the parts involved with this complaint and completed the device evaluation.The reported complaint was confirmed, there was no image and it was identified that the main board was defective.The pca main board will be replaced to fix the issue.
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Search Alerts/Recalls
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