The customer reported that prior to use on a patient, they broke the fill port on the cs300 intra-aortic balloon pump (iabp) and requested a rental unit.It was then reported that a getinge therapy specialist later spoke with the customer and was advised that the intra-aortic balloon catheter (iabc) was inserted in the icu and the fill port was found to be broken off when troubleshooting was done for an autofill failure.A getinge emergency support lead coordinator followed up with the customer to clarify details of the event and learned that the iabp unit in question did not ever support the patient, but that the patient expired after being supported on a second console which was switched out by the perfusionist when he arrived on the scene.In addition, the customer did not call for assistance until after the patient was receiving support on the second console.At this time, it is unknown if what transpired with this unit had any impact on the patient.The patient's death and further details thereof will be reported under a separate report citing the details of the second iabp console which was in use at the time of the patient's death.
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