Model Number EU-ME2 PREMIER PLUS |
Device Problem
Activation Problem (4042)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 04/04/2019 |
Event Type
malfunction
|
Manufacturer Narrative
|
The subject eu-me2 premier plus was returned to olympus medical systems corp.(omsc).Omsc investigated the subject eu-me2 premier plus.As a result, omsc found that ¿us1d00¿ error occurred after turned on the subject eu-me2 premier plus and the subject eu-me2 premier plus did not start up."us1d00¿ error indicates that a solid state drive (ssd) in the device is malfunctioning.Therefore, omsc determined that the cause of the reported failure, which the subject eu-me2 premier plus did not start up, was caused by a malfunction of the ssd.Omsc asked oem to investigate the subject eu-me2 premier plus to identify root cause.The eu-me2 premier plus instruction manual states the corresponding method when there is an abnormality for the device.There were no further details provided.If significant additional information is received, this report will be supplemented.
|
|
Event Description
|
It was reported that the disk access lamp on the front panel is lit as orange and the subject eu-me2 premier plus did not start up, when an endoscopic ultrasound-fine needle aspiration (eus-fna) was started after anaesthesia.The user cancelled the intended procedure.There was no report of the patient¿s injury regarding this event.
|
|
Manufacturer Narrative
|
Omsc identified that the cause of the reported failure, which the subject eu-me2 premier plus did not start up, was caused by a malfunction of the internal memory (solid state drive : ssd).Omsc asked the original equipment manufacturer (oem) to investigate the subject eu-me2 premier plus to identify root cause.As a result by the oem, the evidence that the subject eu-me2 premier plus was turned off several times while accessing ssd was found.It is known that to turn off while accessing ssd may lead to damage to the ssd.Based on the investigation result so far, it was concluded that the malfunction of the ssd was attributed to that the user turned the subject eu-me2 premier plus off while accessing ssd.The eu-me2 premier plus instruction manual states that do not turn the device off during accessing internal memory and may cause malfunction of the device.
|
|
Search Alerts/Recalls
|