ST. JUDE MEDICAL, INC. (AF-ST. PAUL) WI-BOX; TRANSMITTERS AND RECEIVERS, PHYSIOLOGICAL SIGNAL, RADIOFREQUENCY
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Model Number C12783 |
Device Problem
Operating System Becomes Nonfunctional (2996)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/01/2019 |
Event Type
malfunction
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Event Description
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The quantien was turned on and a guidewire was prepared for an ffr procedure.However, the pa displayed an error message of "no source".Upon checking the wi-box, both the red and green light were on.The cables were unplugged, and replugged but the quantien displayed an error message of "signal lost".The ao in was then unplugged, and both the lights on the wibox (green and red) were turned on again, and the quantien displayed error message of "no source".The procedure was unable to proceed and was rescheduled.The wi-box was inspected and was determined to be faulty.It was then replaced, and the issue was resolved.
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Manufacturer Narrative
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One wi-box was received into the lab for analysis with no accessories or original packaging available for inspection.Visual inspection of the returned wi-box confirmed no physical damage was observed, all labels are intact & legible.A functional test was performed utilizing a known good quantien unit upon which the returned wi-box failed to establish communication & all indicator led¿s (light emitting diodes) were illuminated, confirming the field reported event.Based on the information provided to abbott and the investigation performed, the field reported event citing unestablished communication was successfully reproduced.Root cause of this abnormal behavior was isolated to a non-serviceable system level component.
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