Siemens became aware of an issue with disk 5, where the sts (short term storage) is located, on the syngo.Plaza unit.During normal operation disk 5 was marked as "unallocated', resulting in the syngo.Plaza being unable to read images/patient data.The reported issue is a hardware issue.Possibility to recover the disk 5 is currently being assessed by siemens technical experts.The amount of potentially lost data is currently unknown.There are no injuries attributed to the reported event.The reported event occurred in (b)(6).
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