It was reported by the customer's parent that the customer received emergency medical assistance due to low blood glucose on (b)(6) 2019 with blood glucose in the low teens at the time of the incident.The customer was at 35 mg/dl after being treated for the low.The customer was given juice and glucose get to treat.The customer experienced symptoms such as a severe seizure.The customer was most likely wearing the insulin pump during the incident.Troubleshooting was not completed as the caller declined.The customer is incarcerated and did not have their pump since they were transferred to another county.The insulin pump will not be returned for analysis.
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