The customer's nurse reported via phone call that patient was hospitalized on (b)(6) 2019 at 3 pm due to a high blood glucose level of 674 mg/dl and diabetic ketoacidosis.The customer experienced symptoms related to their high blood glucose such as weakness, fatigue, and nausea.The customer's blood glucose level at the time of the admission was 546 mg/dl.The customer was wearing the insulin pump within 48 hours of high blood glucose event.The customer was assisted in troubleshooting for high blood glucose.The customer was not alleging that the insulin pump was under delivering.She was treated with insulin injections for her high blood glucose, whereas she was treated with intravenous infusion in the hospital.The insulin pump will not be returned for analysis.
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Device passed the functional test, including the displacement test, rewind, basic occlusion test, occlusion test, prime/a33 test, excessive no delivery test and delivery accuracy test.The stop (idle) current and run current measurement tests are within specification.Device also passed self test, off no power alarm test and a21 error test.Device uploaded properly using carelink.Device had broken battery tube threads and cracked reservoir tube lip.The test p-cap and reservoir does lock in place in the reservoir compartment.
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