Model Number 9735665 |
Device Problems
Display or Visual Feedback Problem (1184); Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/09/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.
Testing revealed that the monitor was working well.
It was crossed checked with another monitor from the camera cart and both worked well.
The control key on the main monitor was unlocked.
It was noted that since the touch key on the monitor was unlocked, the source selection for the display was able to be changed.
The representative locked it.
It was suspected that the speaker issue was caused by a software issue.
If the user restarted the application, the speaker worked well.
The system then passed the system checkout and was found to be fully functional.
If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system.
It was reported that sometimes the monitor could not display.
It was reported that the monitor would turn on and lose functionality sometimes.
It was also reported that the speaker was not working.
There was no patient present when this issue was identified.
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Manufacturer Narrative
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A software analysis was initiated.
However, the software evaluation found that a probable cause was unable to be determined.
If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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