Device history record review and complaint history review did not identify contributing factors.It was reported that the device would not start up.Reportedly, on that day, the robot never booted on, the screen was always blank and the power lights were not on.On the event date, the company representative troubleshooted the issue.It was determined that the power issue was due to the q2 fuse that was blown.The q2 fuse is part of the power circuit.It was replaced by a new fuse on the same date.This replacement enabled the robot to turn on.The cause of the q2 fuse blown is unknown.A fuse is a safety component whose role is to open an electrical circuit in case of an electrical issue, typically in case of an overcurrent or short circuit.On this occasion the electrical issue cause that have led the q2 fuse to blew is unknown.However, this event is considered as a normal device behavior.Based on the investigation performed, there was no failure detected, the device operated within specification.Corrected data: b4 date of this report; d4 product information; g4 date received by manufacturer; h2 if follow-up, what type; h3 device evaluated by manufacturer; h6 event problem and evaluation codes; h10 additional narratives/data.
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