All instruments subject of the event were reprocessed prior to use.A steris service technician arrived onsite to inspect the transfer carriage and found no issue with the function or operation of the transfer carriage.The reported event could not be duplicated; no repairs were required, and the carriage was returned to service.While onsite, through interview with user facility personnel the technician determined that the employee had not fully engaged the transfer carriage to the docking station prior to unloading instruments causing the loading car to fall to the floor.The technician counseled user facility personnel on the proper use and operation of their 66" evolution transfer carriage.No additional issues have been reported.
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