A steris service technician arrived onsite following the reported event to inspect the atlas transfer carriage and found no issue with the function or operation of the carriage.No repairs were required and the carriage was returned to service.Through follow-up with facility personnel, the technician learned that facility personnel had not ensured that the loading car was properly engaged with the transfer carriage when unloading instruments from a previous cycle.As facility personnel subsequently utilized this loading car and transfer carriage to load instruments, the loading car slid off the transfer carriage and into the sterilizer.The employee attempted to move the loading car and subsequently hit the right side of their body on the transfer carriage causing the reported event to occur.The reported event is attributed to user error.The atlas transfer carriage operator manual states (1), "warning - prevent physical injury: always positively latch loading car to transfer carriage when car is outside sterilizer." the operator manual further states, "warning - prevent physical injury: get help if loading car becomes stuck or difficult to move.Do not attempt to lift a loading car without assistance." the technician counseled user facility personnel on proper use and operation of the atlas transfer carriage.No additional issues have been reported.
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