Model Number N/A |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Information (3190)
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Event Date 04/30/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Customer has indicated that the product will be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that a taperloc was not vacuumed sealed and the packaging appeared to be damaged.Attempts have been made and additional information on the reported event is unavailable at this time.No further information is available.
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Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.Udi # (b)(4).Complaint sample was evaluated and the reported event was confirmed.Reported event was confirmed by review of a visual evaluation of the returned product identified that the outer sterile packaging has been opened; implant is still in sealed inner sterile pouch; the inner pouch has abrasion marks but does not have any tears/holes and is not vacuum sealed.The reported event has been confirmed.The product was likely non-conforming when it left zimmer biomet control.Device history record (dhr) was reviewed and no discrepancies relevant to the reported event were found.The root cause of the reported event can be attributed to the operator not following instructions during manufacturing.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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