The customer reported via phone call that the customer went to emergency room as a result of high blood glucose.Customer blood glucose level was 375 mg/dl at the time of incident.Customer also reported that they were hospitalized due to broke wrist and shoulder on (b)(6) 2019 at 6 pm with blood glucose of 144 mg/dl.Customer was treated with bolus, manual injection, opioids and morphine.The customer provides details regarding symptoms of their high blood glucose episodes such nausea.Customer stated that did not alleging insulin pump was under delivering.Customer was using insulin pump system within 48 hours of reported high blood glucose event.Customer stated that the drive support cap was normal.Customer wishes to perform the high pressure test.Customer was assisted with performing the high pressure test and the test result was no delivery alarm.Troubleshooting was performed.The insulin pump will not be returned for analysis.
|