Section h9: the device returned for analysis.The complaint investigation determined the reported event was the result of a software design related issue.After review of this event and similar incidents, abbott has decided to initiate a voluntary field action for centrimag.Abbott performed a comprehensive investigation which included device analysis, manufacturing evaluation and trend analysis.Manufacturer's investigation conclusion: the reported event of a humming noise from the motor was not confirmed; however, the reported event of blank console display and a drop in speed was confirmed.The centrimag motor was returned for analysis in unremarkable condition.A log file was downloaded from the returned and associated console.A review of the downloaded log file showed events spanning approximately 12 days (b)(6) 2019 ¿ (b)(6) 2019 per time stamp).The console was operating the motor at a speed of ~3700 rpm with a flow ~3.4 lpm.On (b)(6) 2019 at 06:46, the sub fault ¿sf_ifd_shutdown_detected¿ activated and triggered the alarms ¿system alert: s3¿ and ¿flow signal interrupted: f2¿.The speed dropped to ~3200 rpm.The ¿motor disconnected: m2¿ alarm activated in the same time stamp as well.The motor and flow dropped to 0 rpm and 0 lpm respectively.The alarms were able to be muted and cleared.The motor underwent resistance and insulation testing on the motor cable and passed.The motor was tested on a test console and no humming from the motor was observed.Final disposition of the motors will be determined by the capa.Reports of similar events will continue to be tracked and monitored.The root cause for the reported event was not conclusively determined through this analysis.No further information was provided.The manufacturer is closing the file on this event.
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