The initial submission of this event was reported by the manufacturer under mfr.
Report # 2916596-2018-00848.
This report is being submitted as additional information.
The patient age, weight, gender were requested but were not provided.
Approximate age of device- 6 years, 11 months (calculated from date of manufacture).
Manufacturer's investigation conclusion: the reported event was confirmed through the evaluation of the returned centrimag console; however, a root cause could not be determined.
The returned centrimag console was checked for internal and external damage upon receipt and no damage was observed.
The console history maintenance card was inspected and it was noted that no maintenance was performed since 11-mar-2011.
The console was charged overnight in order to perform battery maintenance test.
Upon removing ac power during the battery maintenance test, the console shut down after a minute of run time, confirming the reported event.
The old battery was replaced.
A full functional checkout was performed and all tests passed.
A warning label was installed and instructions were included.
The console will be returned to the customer site.
The centimag primary console operating manual shows how to identify the power source in use and the charge remaining in the internal battery.
It also outlines internal rechargeable battery pack replacement and maintenance (rechargeable battery pack must be replaced every 2 years and battery maintenance should be performed once every 6 months) and outlines the operator responses to all primary console alarms and alerts.
No further information was provided.
The manufacturer is closing the file on this event.
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