Received report stating as the end-user was operating their device out of doors, while traveling along a sidewalk, the chest support strap used for positioning came undone.This reportedly caused the end-user to fall forward in their seating and lose control of the device.Reports indicate they drove the device off the sidewalk and down an embankment.End-user reported the device maintained an upright position and they remained in the seating due to having incorporated the lap/positioning belt.End-user reported initially not realizing they were injured and continued to drive home.Later that evening, when being transferred out of the device, they noted being in considerable pain.The end-user was admitted into the hospital to where they was diagnosed with a fractured left hip.The end-user reported the chest strap was something his family had made (velcro) and attached to the chair to better secure him.End-user stated he was bed bound for approximately 40 days, and after that started utilizing the device again.Not until just recently did the end-user notify the service provider and permobil of the event as the device was fully operational.The end-user reports this event was solely due to the loss of their positioning and inability to control the device.No allegations were made that the device malfunctioned or deviated in any way to have attributed to this event.Service provider inspected the device and found it to be fully functional with only minor issues which are being attributed to damages sustained during the event.The dhr was reviewed and the device met specification prior to distribution.
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Received report claiming as end-user was driving along a sidewalk, they inadvertently hit a bump causing their chest strap to become undone.This reportedly caused them to lose positioning and slump forward, forcing the end-user to lose control of the device and drive off the sidewalk down an embankment.Reports indicate the end-user suffered an injury requiring hospitalization.
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