Catalog Number 72202087F |
Device Problems
Crack (1135); Unexpected Shutdown (4019)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/22/2019 |
Event Type
malfunction
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Event Description
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It was reported that the scope lens was cracked during a shoulder arthroscopy causing a completely loss of image.A backup device was available to complete the procedure with no delay or patient injuries.
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Manufacturer Narrative
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An evaluation was performed by the supplier and could confirm the customer complaint for the lens was cracked.A visual inspection was performed and showed the scope to have distal tip and fiber damage, a bent outertube and a broken lens.This damage is caused by contact with another source.No manufacturing related defects were observed.
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Manufacturer Narrative
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Visual inspection and functional testing could not be performed because the device in question has not been returned for evaluation.Thus, the complaint could not be verified and a root cause could not be determined with confidence.It is difficult to perform an accurate evaluation of a failure without having the failed product to look at.As such the complaint is being closed without conclusion.However, if the product is returned in the future the complaint can be reopened and evaluated.No further investigation is required.
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Search Alerts/Recalls
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